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Senior Director Process Engineering

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2020 sales of $2.14 billion reflect the daily use of approximately 112 million of its components and devices which are designed to improve the delivery of healthcare to patients around the world.

Location: Eschweiler, North Rhine-Westphalia, DE
Department: Engineering

Job Summary
The Senior Director of Global Process Engineering will provide strategic leadership, clear direction and mentorship to the global process engineering team, with the goal to improve and standardize the current manufacturing processes within the containment network, encompassing the elastomer and seal manufacturing processes. This individual will leverage experience and knowledge from the pharmaceutical or other highly regulated industries to develop the team's strategy and deployment roadmap, enhancing efficiency, productivity, quality, and compliance with industry standards. The position will drive strategic initiatives and ensure best practices are maintained within manufacturing processes worldwide.

It is essential for this individual to work closely with stakeholders within West, as well as customer representatives, on critical initiatives to represent the interests of West while aligning with customer needs.

The job owner will be responsible for further developing the team and ensuring the highest level of performance and ownership across the team. It is key that a robust career development and succession plan be put in place.

• Defines and develops the Global Process Engineering strategies and plans
• Interface with site leaders, Global Engineering heads and other global functional leads to ensure that strategies, plans and activities are integrated and aligned with the overall corporate objectives
• Serves as a liaison with other key functional departments (e.g. Supply Chain, Global QA, Equipment and Automation Engineering) in assessing and prioritizing identified initiatives
• Establishes a robust development and succession plan for the process engineering team with defined and measurable milestones
• Ensures best practice standards are developed for each process area, rolled out in the network globally and translated in enterprise guidance documents
• Identify process improvements to enhance operational efficiency and product quality and direct the team in implementing solutions
• Establishes a community of practices to share best practices around process engineering topics in an agile but compliant manner
• Serves as the point of contact for global QA-related issues requiring global solutions and supports in customer-facing meetings (CAPA requirements, customer strategic meetings …)
• Stays current with advancements in related technology and standards applying to this industry, applying state-of-the-art tools like AI
• Provide best practice direction in support of the portfolio optimization process; specifically, product transfers
• Responsible for ensuring all vetted and scientific data resides in the OPS/Eng. knowledge management repository
• Ensure all engineering processes comply with industry regulations and safety standards
• Drive technological advancements in process engineering, staying ahead of industry trends and integrating new technologies
• Promote innovation in process design to reduce costs and improve sustainability
• Establish and monitor key performance indicators (KPIs) to assess process efficiency, effectiveness, and impact
• Performs other duties as assigned based on business needs

• Bachelor's or master's degree in engineering, management, or like curricula
• Minimum 12 years of progressive experience in process engineering in a highly regulated manufacturing environment
• Minimum 10 years of people management experience leading global teams
• Proven track record of implementing successful process improvements on a global scale
• Master's degree in engineering
• Exceptional communication and interpersonal skills
• Fluent in English; other languages are a plus
• Experience managing a global team and multiple disciplines within process engineering
• Awareness of all relevant SOPs as per company policy as they relate to the position covered by this job description
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target
• Excellent problem-solving and analytical abilities
• Up to 78 business days per year

• Internationality – As an American company, we live a global cooperation within international structures
• Philanthropy – We value an appreciative and friendly work environment as well as flat hierarchies
• Market-appropriate remuneration – We offer an attractive, market-oriented remuneration, including company social benefits and purchasing benefits
• Social engagement – We support local aid organizations through various actions organized by our employees
• Diversity – We at West value the wide range of our employees who make up our company
• Safety – Occupational safety is our highest priority; we offer secure jobs in a sustainable industry
• Development opportunities – Our employees benefit from an extensive range of trainings as well as from a constant and targeted employee development
• Family-friendly culture – We attach great importance to reconciling private life and work; flexible working hours are a matter of course for us